Answer with business knowledge
Connect each assistant to the documents your team maintains, so visitors get help grounded in the information you choose to share.
AI support for your website
Give every visitor a helpful answer—and a human path forward.
Comms Hub is a self-hostable support platform that puts an AI assistant on your business website, then hands the same conversation to your team whenever a person is needed.
No customer login required. Staff access is kept separate and secure.
Built for service, not a chatbot dead end
Support that helps customers and respects your operating model.
The job is not simply to automate replies. It is to resolve routine questions quickly, make escalation effortless, and keep the business in control of the systems behind each answer.
Hand off without starting over
When AI is not enough—or a customer simply asks—an agent takes over the same thread with its history intact.
Choose how you deploy AI
Configure AI providers per assistant and run Comms Hub on infrastructure you control, rather than locking your support workflow into one vendor.
How it works
From first question to a resolved conversation.
Ask naturally
A customer opens the web chat and asks a question. They can start anonymously and keep the experience simple.
Respond with context
The configured assistant streams a helpful reply and can use its assigned knowledge to guide the conversation.
Take over when it matters
A request for a person, a failed answer, or an issue report routes the conversation to your team with the full record available.
Deployment control
Your customer conversations should fit your architecture.
Comms Hub is designed for teams that need a practical AI support layer without giving up ownership of their deployment decisions.
Self-hostable foundationRun the platform where your organization needs it, with your own database and operational controls.
Provider flexibilityUse a configured AI provider for each assistant, including local or compatible hosted models.
Scoped knowledgeAssign documents to the assistants that need them, keeping support knowledge organized by purpose.
See the product in action
Experience the AI-to-human handoff, end to end.
The guided demo places the customer and support views side by side, so you can test the workflow on the real product surface.